Shipping policy

Shipping Information

At FDCFDCWF, we are committed to delivering your orders safely and efficiently. Our goal is to provide a clear and reliable shipping experience so you know exactly what to expect after placing an order.

Shipping Coverage

We currently ship only within the continental United States (the mainland U.S.).

We do not ship to the following locations:
Alaska
Hawaii
Puerto Rico
U.S. Minor Outlying Islands
Military addresses (APO/FPO/DPO)

Orders placed with P.O. Box addresses or restricted military addresses cannot be delivered. If such an address is provided, our team may contact you to update the shipping details or cancel the order if delivery is not possible.

Order Processing Time

All orders are processed within 3-5 business days after payment confirmation. Business days are Monday through Friday, excluding public holidays.

Processing times may be slightly longer during peak seasons, promotions, or due to inventory availability.

Shipping Time

Once an order has been shipped, estimated delivery time is:

Standard Shipping (continental U.S.): 15–25 business days

Shipping timeframes are estimates and may vary depending on carrier operations, weather conditions, or other factors beyond our control.

Shipping Costs

Order Tracking

After your order ships, you will receive a confirmation email containing your tracking number.

Please allow 3–5 business days for tracking information to become active and update in the carrier’s system.

You may track your shipment through the carrier’s website or by using a universal tracking service such as 17TRACK.

If your tracking information does not update within a reasonable timeframe, please contact our customer support team for assistance.

Customs, Duties, and Taxes

Any customs duties, import taxes, or additional fees imposed by local authorities are the responsibility of the recipient.

These charges are not controlled, collected, or determined by FDCFDCWF. We recommend checking with your local customs office if you have questions regarding potential fees.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible so we can assist in resolving the issue.

Providing accurate shipping information at checkout helps avoid unnecessary delays.

Contact Information

If you have any questions about shipping or your order, please contact us:

Email: service@fdcfdcwf.com
Phone: +1 (408) 346-6130
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (EST)

Address:
FDCFDCWF
1455 Berryessa Rd
San Jose, CA 95133
United States